Anova Quality Systems Services Inc.

Assisting Organizations in Quality Improvement Since 1993

ISO 9004:2009

If your company has been registered for number of years and you would like to improve your quality management system further, perhaps you should consider implementation of ISO 9004:2009.
The ISO 9004 series have always been used hand in hand with, and as an implementation guide to ISO 9001, but since the 2009 edition, the ISO 9004 has had the life of its own. ISO 9004:2009 in addition to being an excellent guide to implementation of quality management system is also a full-fledged standard that can be implemented on its own.
By looking at the body of ISO 9004:2009 it is evident the direction that the standard is taking, by inclusion of the following, in addition to provide guidance on enhancement of ISO 9001 standard:
– Sustained success
– Strategy and policy formulation
– Strategy and policy deployment
– Strategy and policy communication
– Financial resources
– Natural resources
– Improvement innovation and learning
Looking at the above additions it is evident that the overall policy of the organization has to expand beyond the broad policies that are commonly adopted under quality or environmental management systems.
The ISO 9004:2009 might be a good fit for your organization if you would prefer to pursue the excellence model within your organization.
At this point in time there is no certification for this standard, but you never know.

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